The Outsourcing Institute has re-focused its annual BPO Innovations Conference on Digital Business, THE IMPACT OF DIGITAL ON BUSINESS PROCESSES & THE KEY TO TRANSFORMATION.

Attracting both business leaders & BPO executives alike, along with industry advisors, analysts & other influencers, it will be jam packed with thought-provoking discussions, case studies and compelling keynote speakers that will demonstrate how digital transformation can deliver sustained, long-term improvement and bottom-line results.

Session Highlights will include:

• Driving Business Transformation through Digital Platforms and High Impact BPO.
• The Future of Captives and Shared Services – Impact of Digital and GBS.
• Harnessing Predictive Analytics and AI to Improve Business Process services.
• The Next Wave of Automation – Scaling with High Value Processes.
• BPO in the Digital Age – Lessons learnt from Digital Disruptors.
• Stop the Value leakage – Multi-service Governance in a Complex World.
• IT-BPO Convergence – Is BPaaS finally coming of Age?
• Going up the Value Chain with F&A and Transactional Services.

If you have any questions, or would like to inquire about speaker and sponsorship opportunities, please email oievents@outsourcing.com

Register