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When an outsourcing deal collapses the fallout on both sides can be very painful – and if it ends up going to court it could potentially take years to resolve and cost millions.
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Replacing public sector workers in the UK with cheaper labour overseas has until now proved too hot for any UK government to handle.
Continue reading There is no doubt that BPO has developed as a new buzz today. It is relatively a new concept following economical and strong business fundamentals.
Continue reading The article discusses on the functions performed by BPO in order to attain customer satisfaction.
Continue reading Fashions in outsourcing change constantly – and the megadeals which were a hallmark of its early development have been replaced for many organisations by a more nuanced approach.
Continue reading In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO.
Continue reading It is not that intriguing that most of the businessmen preferred to outsource their business utilities and most of them were from the IT sector.
Continue reading According to a poll taken worldwide, the IT companies come in the first position defeating every other type of business in outsourcing.
Continue reading The best ones can do everything an internal IT staff does for the big firms — set up your network, maintain your IT operations, provide help desk services, get new workers up to speed, and even help you move when that need comes up.
Continue reading As companies no longer need IT department to solve IT-related issues, they save costs by hiring offshore experts that has no direct relationship with them.
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