Central and Eastern European Countries Reviewed by Their Ranking in the Global Services Location IndexTM 2011

IT Sourcing Europe compares and contrasts the 2009 and 2011 ranking of the Central and Eastern European countries included in the A.T. Kearney Global Services Location Index.

According to the A.T. Kearney, the global management consulting company, the 2011 global services landscape is marked by countervailing trends. On one hand, companies all over the world continue to move their operations outside their home countries as a response to the cost cutting imperatives, while, on the other hand, governments continue to use outsourcing as a “scapegoat” for current economic troubles and high national unemployment rates. Although there are some signs of a slowdown observed on the global outsourcing arena, experts do not expect outsourcing to ever end.

A.T. Kearney Global Services Location Index allows benchmarking Central and Eastern Europe’s (CEE) progress made since 2009 towards increase in the available people skills, improvement of financial attractiveness and overall business environment.

According to the 2011 Index, Bulgaria is leading the CEE global services environment with the total score of 5.37 – up 0.03 from 2009 (ranking 17 of 50 global locations). Poland and Romania follow with the scores of 5.23 (up 0.46 from 2009) and 5.21 (up 0.11 from 2009) accordingly and rank 2 and 3 in CEE and 24 and 25 on a global scale. Hungary and Czech Republic rank 4 and 5 in CEE (31 and 35 on a global scale) with the total scores of 5.11 (up 0.23 from 2009) and 4.98 (up 0.04 from 2009), while Ukraine and Slovakia close the CEE ranking with the total scores of 4.95 (up 0.37 from 2009) and 4.91 (up 0.18 from 2009) accordingly.

Ukraine ranks 1 in CEE and 13 in the global ranking in terms of financial attractiveness.

A.T. Kearney concludes that Western Europe will be facing a challenging road ahead and will generally favor outsourcing due to its current issues in fiscal policies and rising Eurozone uncertainties.


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