November 24-27, 2008
Madrid, Spain

September 29-October 2, 2008
December 1-4, 2008
North Carolina, USA. Paul J. Rizzo Conference Center University of North Carolina at Chapel Hill

Every day, business journal headlines and industry reports alike are making one thing clear – outsourcing is now essential to business success.

Whether it’s a financial institution like Wachovia that has recently outsourced finance, accounting, and human resources to help it become a “great customer relationship company,” a transportation company like Penske whose ‘virtual subsidiaries’ handle everything from obtaining titles for its trucks to its tax filings, or Procter & Gamble that expects half of its new products to come from the outside by 2010, outsourcing success and business success are inseparable. The goal is not just cost savings but a dynamic and continuous transformation that keeps a company healthy and competitive.

In turn, this tremendous growth in outsourcing has caused businesses world-wide to recognize that they also have an exploding demand for outsourcing professionals who can effectively lead these initiatives from beginning to end.

As the global-standard setting organization and leading advocate for the outsourcing profession, the International Association of Outsourcing Professionals (IAOP) works with buyers, sellers, and advisors worldwide to develop these professionals. The Certified Outsourcing Professional (COP) Master Class course sets the stage for COP Candidates who aspire to consult at all levels of the organization and to lead their organization’s outsourcing programs.

The COP Master Class employs class-room lecture and team discussion focused on industry recognized standards proven to ensure deployment of successful outsourcing programs. Experts (current and relevant executive speakers from various industries and professional disciplines) join the class and share their insights honed from years of first-hand experience conceiving and leading outsourcing projects.

Geared for all three primary stakeholder groups – clients, providers and advisors – the COP Master Class integrates project management best practices with the Outsourcing Professional Body of Knowledge (OPBOK) and the 49 Outsourcing Professional Standards developed by the Outsourcing Standards Board. This 4-day course includes 14 modules as well as a Capstone Case Study.

Students use electronic Outsourcing Project Plan Templates to plan, document and track the Capstone Case Study as well as to work on their own outsourcing project throughout the course. Course instructors provide one-on-one and group coaching and feedback ensuring candidates grasp the tools and techniques needed for successful outsourcing deployments.

Successful candidates also earn 75 points (50% of the total required) toward their COP Certification.