Dell EMC Czech Republic Opens Customer Experience Centre in Prague

Dell EMC Czech Republic Opens Customer Experience Centre in Prague

Representatives of the Czech offices of Dell EMC presented journalists the company’s renovated product demo space and showroom where visitors can try out products and solutions. The space is called the Dell EMC Customer Experience Centre. This new display, training and experience center allows Dell EMC experts and technical consultants to present new products and show their practical use on a level so far unseen in the Czech Republic. With this new set-up, Prague now joins, from an equipment and product demo perspective, the ranks of London, Paris or Frankfurt, where similar centers already exist. The Czech Republic hosts the first such center in Central and Eastern Europe.

Live solution demos are very much welcomed by visitors to the center. We offer a comprehensive showing of individual models which gives customers a complete overview of the technologies we provide. Meanwhile, the center will also serve to train our new colleagues and specialists on client solutions,” explains Petr Zajíček, Client Solution Manager at Dell Czech Republic.  He adds: “We’ve already hosted a number of customer seminars here. Of these, the most sought after are those focusing on data security solutions and management of modern IT.  Our newest series of seminars will focus on high-performance workstations and also modernization of corporate conference spaces.

The company has launched a new training program for Dell EMC partners focused on individual elements of IT infrastructure. Dell EMC partners can also use the center to make presentations for their own customers. For example, in November, the center will host a technology seminar on the topic of managing IoT devices.

Customer Experience Centre Czech Republic

The overall use of the Experience Centre will gradually grow to include new solutions in cooperation with other members of the Dell Technologies group, like VMware, or with partners such as Intel and Microsoft. This will ensure customers have the broadest test platform possible.

The center also offers a mobile, interactive version that enables the movement of the entire exposition outside the Dell EMC Czech offices.  For example, in October, the Czech expo will travel to Budapest in order to support a number of events planned by Dell EMC Hungary. It will also be shown at Dell EMC Czech’s largest local event Dell Technologies Forum 2018 that will take place in Prague on 13 November 2018. The main program at the event will include live product demos.

Dell Customer Experience Centre in Prague

During the official opening of the Dell EMC Customer Experience Centre on 3 October 2018, journalists had the opportunity to look at and try out Dell product models for all user segments.  These ranged from the latest corporate client PCs and laptops from the XPS, Latitude and Optiplex lines, on to high-performance workstations, to the revolutionary graphics-focused solution, Dell Canvas, and gaming laptops. Journalists could also view and experience IoT devices, a wide array of monitors, the Dell Visor for virtual reality and technologies for remote management and data security, as well as modern conference room solutions.

Dell Customer Experience Centre

Dell EMC Customer Experience Centre timelapse video:

About Dell EMC  

Dell EMC, a part of Dell Technologies, enables organizations to modernize, automate and transform their data center using industry-leading converged infrastructure, servers, storage and data protection technologies. This provides a trusted foundation for businesses to transform IT, through the creation of a hybrid cloud, and transform their business through the creation of cloud-native applications and big data solutions.  Dell EMC services customers across 180 countries – including 98 percent of the Fortune 500 – with the industry’s most comprehensive and innovative portfolio from edge to core to cloud.

For further information please contact

Brady Clough

Southpaw Productions, s. r. o.

Managing Director


Cell: +420 777 723 599


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