EDUSOFT, in a consortium with NEOCOM and INTERVEJ, signed a contract with the Ministry of labor and social policy of R. Macedonia for the development and implementation of a software for Cash Benefits Management Information system (CBMIS) for the Ministry of labor and social policy (MLSP) and the Social welfare centers (SWC) of the Republic of Macedonia.

The CBMIS software will be developed as WEB based Management Information System for automation of the following MLSP and SWC’s business functions:

• application, determination and assigning of cash benefits (Benefits module)
• payment and financial management (Financial Module) and
• statistical reporting (Statistical module).

The function of the application, determination and assigning of cash benefits is suggested to be performed by the order where the proposed Social/Child Protection System initially will determine any type of cash benefit available under a Social or Child Protection programs by filling an application for assistance (Application for assistance module – Claim Sub-module), than by checking if the claimant is eligible for any right (Benefits determination module) and later automated case follow up procedures (Module for assigning of benefits). When the claimant applies for Social/Child Protection benefits, the new Social/Child Protection System will perform a process of validation of the declared information.

At the beginning, the validation of the stated information by the claimant shall be done through validation of hard copy evidence for their civil, social, economic and etc status in order to verify the eligibility for a certain cash benefit. The hard copy evidence submitted by the claimant must be stored in an internal document management system through a case management work. In advance development stages of the Social Protection System the purchaser intends to exchange electronic data for verification of the claimant’s status in order to decrease paper work and burden on the applicant for obtaining and submission of hard copy evidence and automate the process as much as possible.

The payment and financial management is a complex function which is performed by the strict legislative rules and involves several institutions (Ministry of Finance, Ministry of Labor and Social Policy, Social Welfare Centers and Bank’s ). The intention of the Ministry of labor and social policy is to automate the financial management practices among SWCs and MLSP including the process of planning and budgeting (budget planning, execution and controlling of funds availability, planning of expenses and control of expenses) – Financial processing module, Budgeting and Planning Sub-module, than automatization of the accounting processes of MLSP and SWC – Financial processing module, Accounting sub-module and the financial reporting – Financial processing module, Financial reports sub-module.

This would enable MLSP to have clear insights in real time of each MLSP account and of the financial management practices of the SWCs as well as to have unique FM among the accounts. The data from the system, entered while passing through the processes of application, determination, assigning of cash benefits and financial management, is to be used later on for producing of statistical reports which will give a ground for monitoring, evaluation, simulations and forecasts of different social and child protection polices.

Training of about 740 users of this system is foreseen.