EMRG’s 10th Annual BPO Conference. June 22, 2010. London, UK

Start: June 22, 2010
iCal Import

Join over 100 senior executives from companies such as BUPA, Nationwide Building Society, AON, NAB, Standard Life, Cable & Wireless, GE Money, BSKYB, Centrica, Barclays and many others to hear cutting edge case studies, participate in interactive panel sessions and networking opportunities at the UK’s longest running BPO event.

Focus areas: Customer Contact / BPO / KPO

New themes for 2010 include:

  • Homeworking / Homeshoring
  • SME Outsourcing
  • Public Sector Outsourcing & Offshoring

Speakers include:

  • Annette Barnes, Senior Vice President, Bank of America
  • Alex Mead VP (Customer Services) Seatwave
  • Karen Robertson, Director NHS Shared Business Services
  • Pawan Randev, Director Global Banking, Deutsche Bank
  • Kirti Srivastava Customer Experience Manager Talk Talk
  • Christian Fenner, Director CFO Division, Finance Centres of Excellence Credit Suisse
  • Tom Casey Manager Outsourcing Centre of Excellence Orange
  • Sanjiv Somani Managing Director UBS
  • Yasmin Sarma Founder & Managing Director YL eservices
  • David Baker Group Programme Controller United Biscuits
  • Banesh Prabhu Head of International Operations, Global Consumer Bank CITI
  • Michael Stock Head of Partnerships & Contracts BBC
  • Mark Payne VP Shared Services SUNGARD
  • Srinivas Krishna, Director Global Vendor Management, Finance Operations, MICROSOFT

CATEGORY: Events, Global Events

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