EMRG’s eigth annual BPO conference, ‘Global sourcing: transformation / innovation / change’ taking place at the Sheraton Hotel, London, on 26 June.

The conference will examine how companies are using a judicious blend of onshore, nearshore and offshore resources to create agility, streamline processes, reduce costs and optimise their workforces. How technology enabled innovation is driving global competitiveness across the back and front office and how global partnerships are fueling rapid transformation and change.

• Stream A: HR and Payroll
• Stream B: Customer Contact 
• Stream C: F & A / Transaction Processing

There is also a special session on KPO and a post conference workshop on procurement outsourcing.