EMRG’s 12th Annual Sourcing Summit

EMRG’s 12th Annual Sourcing Summit
Start: June 19, 2012
Address: London, United Kingdom
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Join senior executives from many of the UK’s and Europe’s leading companies at one of the longest running events in the outsourcing industry

This event is targeted at Operations, Procurement, Finance, IT & Customer Service professionals with an interest in learning how Process and Technology are being brought together to drive that next level in operational efficiency, process improvement, customer experience and cost reduction.
Themes this year will include:

  • BPO-ITO INTEGRATION: Driving the next level in operational efficiency & process improvement
  • SHARED SERVICES transformation through BPO & automation
  • Optimising the customer experience and integrating SOCIAL MEDIA to drive more profitable customer interactions
  • CLOUD Enablement, Innovation & Assurance
  • Moving up the value chain – leveraging ANALYTICS to drive both top line and bottom line growth


Source: EMRG
CATEGORY: Events, Global Events

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