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Surfing the Next Economic Wave: Optimize Sourcing and Industrialize Services.
All organizations that rely on service providers need to ensure dynamic, flexible and successful service relationships as a foundation to achieve business growth. At the same time, the pressure for unit cost and staff reduction in IT services will inevitably increase tension and friction across the business. Gartner research shows that most organizations have either renegotiated, renewed or started a significant outsourcing contract in the past 12 months.
A recent Gartner survey reveals that optimizing the multi-sourced environment, improving IT flexibility and accessing low cost IT services are amongst the top issues facing European sourcing decision makers. Increasingly, globally delivered and industrialized services like cloud-based solutions, SaaS and infrastructure utilities are on the radar screen of most organizations and new, unexpected providers are increasingly being evaluated as an alternative to internal IT and incumbent providers.
With extensive Gartner content, case studies and practical, the summit will help you to prepare for the next economic cycle and to develop new approaches to service aggregation and management. Whether you’re an outsourcing veteran or a newcomer, the Summit is designed to help you to be more successful in this difficult environment.
Who Should Attend
Develop Your Outsourcing Expertise
In four parallel tracks, sixteen Gartner analysts will present the latest research and practical advice on the strategies, tactics. The Gartner speakers will be complemented by distinguished keynote speakers and senior-level case study speakers.