Revolutionize your business in a cloud enabled world

All organizations that rely on service providers need to ensure dynamic, flexible and successful service relationships as a foundation to achieve business growth. At the same time, the pressure for unit cost and staff reduction in IT services will inevitably increase tension and friction across the business. Gartner research shows that most organizations have either renegotiated, renewed or started a significant outsourcing contract in the past 12 months. With extensive Gartner content, case studies and practical, the summit will help you to prepare for the next economic cycle and to develop new approaches to service aggregation and management. Whether you’re an outsourcing veteran or a newcomer, the Summit is designed to help you to be more successful in this difficult environment.

KEY BENEFITS

Through analyst sessions, problem-solving workshops and peer interaction, you’ll gain the insight necessary to:

• Realize the financial benefits of multisourcing and avoid the pitfalls
• Build outsourcing management competencies and processes
• Access critical capabilities you don’t have in-house
• Master effective multisourcing strategies and tactics
• Identify the right sourcing options and models
• Find the best partners for every project or process
• Negotiate effective contracts and service level agreements
• Improve agility with flexible sourcing strategies

WHO SHOULD ATTEND

Senior business and IT professionals including:

• Chief Procurement Officers, Heads of Supply Chain, Heads of Strategic Sourcing
• CIOs and their direct reports – Executive IT (CIO, CTO, VP IS)
• Sourcing Relationship Managers
• Directors of Shared Services and Business Services Centers
• Finance Executives – Financial / Purchasing (Controller, Treasurer, CFO)
• HR Executives, Compliance Managers and Corporate Planners
• Directors of Administrative Services, Operating Services and Corporate Audit
• Service Provider CEOs and Heads of Planning, Marketing and Sales, eBusiness and Account Managers