With today’s diversification of IT service model and places and ways of its provision, IT users have broader alternatives. In 2010, users need to redifine IT department organization, its goal, people and assets based on this “diversity”, and choose best suited sourcing model for each one.

At this summit, we will focus on providing practical advice that lead uses to success, as well as some hot topics, global sourcing and cloud services. Also, we will provide guidelines for vendor management.