The 2011 GS100 survey highlighted some significant trends in IT outsourcing. The survey revealed that IT outsourcing has reached a point where multiple forces are changing the dynamics of the industry to set it on a new course. Constrained IT budgets in 2010 led to cautious spending on technology projects. Contract restructurings overshadowed new scope projects. Significant amount of IT projects were put on hold. Meanwhile, disruptive forces such as cloud, utility-based models, and outcome-based pricing had begun to reshape the landscape. The webinar is focused on unraveling these trends and would provide perspectives on what the next generation models are.
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