NIIT Technologies, a leading provider of BPO services to the mid-market, has joined forces with the National Outsourcing Association to host a webinar focused on how SMEs can both undertake and benefit from offshore outsourcing.

This is a key event for companies interested in finding out more about outsourcing or offshoring, regardless of size or scope.

The webinar will discuss:

• how SMEs can use outsourcing and offshoring to retain market share, improve performance and customer satisfaction
• which processes can be offshored, including sales and order processing, customer services, finance and accounting, market research and consumer analytics
• how to engage with a supplier of offshore BPO services quickly, with minimal upfront investment and risk, yet deliver rapid returns 
• address common misconceptions such as loss of control, remote project management and perceived negative brand impact from offshoring.