IAOP invites you to join  its Chicago Chapter, Midwest Chapter, Cloud Computing Chapter and Tools & Technology Innovation Chapter for a one-day IAOP Member Forum at the Offices of Kirkland & Ellis in downtown Chicago, IL on November 10, 2011 where leading outsourcing customers, service providers and advisors will share their experiences and best practices in the use of advanced tools and technologies to improve the value from outsourcing and/or shared services.

“Where labor arbitrage was a key contributor to the financial impact of outsourcing in the late 90’s and early 00’s, technology arbitrage will likely be a key differentiator in an organization’s ability to impact financial performance of outsourcing relationships in the future”,

commented Mike Corbett, Chairman of IAOP.

At the IAOP Member Forum, speakers will share how they’ve used advanced tools and technologies to positively impact the financial performance, service quality, capabilities delivered, risk/compliance and overall governance of their existing contracts/relationships.  Also, the leading outsourcing & shared service center tools providers in the industry will come together to demonstrate how their solutions can be put to work quickly and affordably to deliver enhanced business value today!

Who should attend?

Attendees at this event will be outsourcing and shared service center professionals from customer, provider and advisor organizations that are responsible for building, implementing, advising and/or managing all types of outsourcing (ITO, BPO and KPO) and/or shared service center contracts/relationships. The IAOP Member Forum will be positioned to address the interests of a wide range of professionals interested in outsourcing and shared service centers such as:

• Chief Information Officers (CIOs) and Chief Operations/Administration Officers (COOs)/(CAOs)
• Chief Information Security Officers (CISOs) including Internal Auditors & Information Security Professionals
• VPs, Directors and Managers of procurement and user departments involved in outsourcing/shared services
• ITO, BPO, KPO and Shared Service Center Governance Professionals
• Sourcing Advisors and Consultants
• Outsourcing Service Provider Delivery Executives, Directors and Managers
• Outsourcing Tools Providers and Developers
• Investors and Analysts interested in the rapidly emerging tools & technology market in outsourcing

Key Benefits

Whether you’re a customer or service provider of outsourcing and/or shared services, you’re being asked to deliver improved business outcomes across an increasingly complex and global portfolio of outsourced business processes and sourcing relationships. With over $13 trillion dollars of existing outsourcing contracts in force today and from 20 percent to 50 percent of C level executive’s spend with third party service firms or shared service centers, managing these relationships on the back of excel spreadsheets just doesn’t cut it anymore! This symposium will help you to:

• Understand the current market demand and requirements for advanced tools and technologies in thehttps://itonews.eu:8080/wp-admin/post-new.php outsourcing and shared services industry
• Understand how advanced tools and technologies can help improve the overall health and value derived from new or existing outsourcing and/or shared service center relationship(s)
• Meet with some of the world’s leading providers and advisors on tools and technologies and understand how you can leverage cloud computing, advanced analytics, mobility technologies and other solutions to improve value
• Be better prepared to make informed decisions about what leading-edge tools providers are the most likely candidates to assist you in optimizing technology arbitrage in your outsourcing & shared services environment
• Earn three points towards COP designation or 6 points towards COP recertification

Register