ICL Services entered into a partnership agreement on cooperation with Cegid, one of the world’s leading suppliers of software and cloud-based solutions for specialty retail.

As part of this partnership, ICL Services will promote Yourcegid Retail Y2 solution into the Russian market and provide support and services to new and existing customers.

Yourcegid Retail Y2 for connected retail is a complete retail management solution including tools for omnichannel, merchandise management, supply chain, in-store, EPOS, mobile, ‘clienteling’, CRM, loyalty and reporting for specialty retailers.

The solution provides a seamless integration of online and offline customer channels by offering retailers the necessary features to personalize sales and increase customer loyalty. The solution is fully localized for the Russian market and already has a customer base in Russia.

“Effective management of the customer’s expectations — is one of the key focuses in the specialty retail chains,”

says Galina Musina, head of solutions and services for retail in ICL Services.

“The partnership with Cegid will enable us to provide customers convenient best in class tools to address the needs of today’s omnichannel consumer. Yourcegid Retail Y2 offers a wide range of capabilities for planning, procurement and inventory management, marketing and sales, which altogether will optimize business processes of specialty retailers, using the best practices of Cegid clients around the world, as well as cloud computing thus opening new horizons for Russian retailers”.