IBA received a letter of thanks from the automobile trailers and bodies plant MAZ-Kupava. The sender thanked IBA for technical support of the Windchill–based PDM/PLM system that IBA had implemented for this customer.

Beginning 2008, IBA carried out the following stages of the project:

• Installation and customization of Pro/ENGINEER and Windchill at each workstation
• Development of an identification system of normative and reference data
• Development and tuning of business processes designed to add new elements, namely libraries of acquired goods and materials
• Customization of a business process to approve design documentation
• Customization of templates for the creation of new goods and libraries
• Creation and customization of the library of acquired goods
• Creation and customization of the library of materials
• Creation and customization of the library of prototypes of components and parts
• Creation and customization of the library of reference information
  Training of Pro/ENGINEER and Windchill users

In his letter, Pavel Sergeev, Acting Deputy General Director and Chief Engineer of MAZ-Kupava, said: “IBA provided technical support in a timely manner and in full accordance with the contract terms. The IBA specialists proved their high qualification, competence, creativity, and patience. MAZ-Kupava is planning to continue mutually beneficial cooperation with IBA.”