Tuesday, April 20, 2010 11:00 AM – 12:00 PM

Presenters:

Maria Steckel, Assistant Director IT QA, Principal Financial Group

Alex Camino, Vice President Marketing and Communications, Softtek

Enhancing the value of IT at low costs, while increasing internal satisfaction on fewer resources and hedging risks with regards to heightened engagement and complex delivery, are ongoing challenges for organizations at large. The task is further complicated by what appears to be competing paths—internal restructuring, offshoring or keeping things onshore, adopting more processes, or becoming more pragmatic. This session will lay out a simple model for a wide diversity of contexts, helping you easily assess an improvement plan and get more out of your provider through a clear understanding of where efficiencies begin. Illustrated with a case study, you’ll learn how Principal put this model to the test.