The recent judgement in the BSkyB v EDS case is a landmark decision in one of the most significant commercial trials to take place in this country in recent years, and is a prime example of how costly it can be if risk is not managed properly.

The need for outsourcers to gain more for less has put pressure on service providers to take on more responsibility and more risk. However, it is vital that both suppliers and clients manage risk sufficiently to ensure projects do not run into difficulties and result in delays or increased costs, let alone court cases.

The law firm, Herbert Smith, who represented the winning side BSkyB in this case will highlight why and how this decision will have repercussions for the outsourcing industry. Although the case was decided on existing principles of law, it serves as a reminder that parties who make estimates or promises in pitches, tender responses or similar documents, without proper and analytical foundation in place, leave themselves open to major risk of legal liability.

This event will explore how risk can be identified, measured, and allocated using different frameworks and models including shared risk/reward approaches. It will also feature case studies where risk has been successfully managed and will provide delegates with a best practice guide on how to address risk.

Speakers include:

• Colin Aldridge, Director of Risk and Programmes, IBM
• Mark Turner, Partner, Herbert Smith
• Clive Longbottom, Service Director, Business Process Analysis, QuoCirca

Free for NOA members, ?250pp for non members.