Home » Outsourcing Analytics (Page 48)
The article discusses on the functions performed by BPO in order to attain customer satisfaction.
Continue reading
Fashions in outsourcing change constantly – and the megadeals which were a hallmark of its early development have been replaced for many organisations by a more nuanced approach.
Continue reading The reports recently released by TPI and PricewaterhouseCoopers looking at the ongoing growth in demand for outsourced services, and the shift in the geographical source of that demand, demonstrate yet again the invaluable role played by outsourcing in the development of the global business landscape.
Continue reading In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO.
Continue reading It is not that intriguing that most of the businessmen preferred to outsource their business utilities and most of them were from the IT sector.
Continue reading According to a poll taken worldwide, the IT companies come in the first position defeating every other type of business in outsourcing.
Continue reading If there’s one skill that usually gets short shrift in giving up-and-coming leaders valuable on-the job-experience, it’s negotiating contracts with external partners.
Continue reading Experts predict several areas of the industry will experience significant growth over the next five years. Reverse outsourcing, verticalization, emerging markets, business analytics, healthcare, transportation, and ERP are some of the areas that will enjoy increased attention.
Continue reading It takes two to tango… and it takes plenty more than that to ensure a successful outsourcing relationship. Part II of a two part series on how to smooth out the perfect contract for your organization.
Continue reading It takes two to tango… and it takes plenty more than that to ensure a successful outsourcing relationship.
Continue reading