European organizations are steadily increasing their utilization of outsourcing and external services to enhance their performance and improve their competitiveness. While many organizations have matured in their ability to structure outsourcing deals and manage external providers, this maturation has been overwhelmed by the increasing number of services and provider options, the turmoil in the external market, the industrialization of IT services and the growing expectations of business leaders.

Over the past three years, the Gartner Outsourcing summit has introduced multisourcing as the key discipline for successful outsourcing strategies and has identified strategies for applying multisourcing to deliver real business results.

The Gartner 8th Annual Outsourcing & IT Services Summit will take multisourcing to the next level. The need to master multisourcing is already being felt. From basic IT services to complex business processes, European organizations will increasingly source services and capabilities from a shifting blend of internal and external resources to meet its goals for cost efficiency, agility and growth. Given the effort and discipline required to successfully implement a multisourcing operational model, some may be tempted to simply wait. Unfortunately, waiting is not an option. Those that refuse to change will constantly be operating at a disadvantage to competitors.

We’ll provide you with strategies to help you to deliver the best possible outcome for all your sourcing initiatives. IT Outsourcing, Vendor Management, Transformation projects, Business Process Outsourcing, Offshore and Global Delivery – we’ll explore it all. We’ll identify the Alternative Delivery Models such as Software as a Service, Infrastructure Utilities and services “in the cloud” that will radically transform the IT Marketplace.

Join your peers and map out a positive new direction for all your ITO, BPO and Global sourcing initiatives.