The imperative to get it right

Outsourcing as we know it – tactical, ad hoc and often chaotic – can lead to unintended consequences. In many organisations, integrating and managing a portfolio of service providers is a stumbling block, causing service disruptions, maybe even a crisis in confidence. What’s needed is a cohesive, strategic approach to manage service relationships both inside and outside the organisation – disciplined multisourcing.

A new way forward

Disciplined multisourcing is an innovative management approach that delivers an integrated and seamless service operation, formal governance structures and the opportunity to excel through cost-efficiency, agility and growth. The result: a truly sourcing-competent organisation. In two days you’ll learn how to apply disciplined multisourcing to your own organisation, across all your IT outsourcing, business process outsourcing (BPO) and global sourcing initiatives, regardless of where you are in the sourcing lifecycle.