We ring in the new year with much economic uncertainty in the air and an election year in the making. Ongoing global tough economic times are often a driver for outsourcing, but as we saw at the end of 2011, uncertainty can delay and derail buyers’ decision making processes and timelines and election year rhetoric, while often more pomp than circumstance when it comes to outsourcing, can certainly prove a distraction. So what will 2012 bring to the global outsourcing market? Join us to discuss these and related points.

Top 2012 trends and predictions impacting businesses globally: 

• The impact of these trends on buyers’ use of third party business and IT services
• What is new? Is this the year for transformation or more of the same
• Checking the cloud – driver, alternative or something in between when it comes to traditional outsourcing?
• Global sourcing – more of the same or bring it back home?
• Global business services – what’s the optimal mix of shared services, outsourcing and cloud to meet buyers’ business needs?