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Avasant proudly sponsors the 2014 Outsourcing World Summit – the 17th edition of IAOP’s premier event. The The introduction of new outsourcing models, management approaches and tool & technologies, means the “next big wave” is here. The Summit’s program will challenge and educate attendees, providing essential insights on the latest developments which are shaping the outsourcing industry.
Avasant Global CEO, Mr. Kevin S. Parikh will deliver a keynote on “21st Century SMAC: Driving Organizational Success in the Global Economy”. As businesses increasingly look towards innovative methods for improving customer experiences, SMAC provides them with unique opportunities to engage with, and deliver enhanced value to, their customers. Social networking has enabled businesses to communicate and collaborate seamlessly with their customers. Through mobility services, customers now have ubiquitous access to business applications and decision support information that improve their business agility. Analytics has turned information into insights and has helped businesses know their customers and their preferences. Cloud is reshaping traditional business models to cater to a variety of customer needs. This next wave of forces are helping businesses transform themselves and service customers in ways that were thought improbable in the past. In this presentation we will see how these forces have moved beyond the rhetoric and are establishing credibility as enablers of enhanced customer experience.
Mr. Parikh will also moderate a panel “Evolving Role of the CIO: Driving Business by Embracing New Tech Paradigms”. This panel will discuss how the CIO’s role is shifting from managing IT to enabling business. What are the new tech paradigms that can drive innovation and business value? What ramifications does it have for the CIO, the IT function and the role/impact of outsourincg in 2014 and beyond.
Year after year, The Outsourcing World Summit brings the global community of outsourcing professionals together for an unparalleled knowledge sharing, networking and personal and business development experience you can count on.
More than 800 delegates are expected, including: CEOs, COOs, CFOs and other members of the corporate ‘C-Suite”; Directors and Managers, Professionals from HR, Finance, Purchasing, Legal, Administration, IT, Facilities, Manufacturing, Logistics, Service Delivery and related business functions; Entrepreneurs building the businesses of the future; Investors, Analysts and Academics; Consultants and Corporate Advisors; Government Officials and Policy Influencers; Marketing, Sales, and Delivery Professionals from across the outsourcing industry.