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Digital transformation is happening at a faster pace than ever, spurred on to a new level by the Covid-19 pandemic, and companies are increasingly looking to embrace more innovative technologies – from migrating to the cloud to getting a better handle on applying AI to data. In fact, there was a 65% increase in spending on digital and technology initiatives in businesses in 2021.
For this to be successful, having a skilled workforce in place to work with new technology is critical, and employers must provide quality training and development opportunities. The UK government is promoting this kind of advancement too – by putting a big focus on its ‘levelling-up’ agenda and aiming to support UK businesses to offer adult skill development across the country.
To make this type of training successful, employees need to be empowered to be proactive, productive and happy in their work – to give them the time to upskill efficiently and effectively. This in turn requires the right technology and tools. Businesses will struggle to give employees a quality learning experience with legacy software and hardware that is slow or complicated to use, and in turn struggle to stay competitive. To combat this, employers need to start investing in intuitive tech that helps employees work smarter – not harder.
For example, if remote training sessions are carried out using low-quality personal webcams, they are likely to be unproductive and employees won’t be able to learn and absorb new information clearly. Similarly, if employees are working from home without the optimal setup for them – for example, without ergonomic mice or with an uncomfortable chair – the quality of their learning experience will be diminished.
In addition to more traditional forms of group and classroom-style learning, there is an increasing move towards organizations investing in on-demand, tailored online learning options for employees – which employees carry out on their own devices. Without a trainer or team around them, reducing any possible barriers to engaging with learning is key.By being able to increase focus and concentration the task at hand, employees will in turn be able to boost their productivity. Devices can also be designed with this in mind – for example, with mice that have customizable buttons or integrated shortcuts, employees can tailor both their learning experience and how they work with new technology in their day-to-day role to best the most effective for them.
To achieve this, organizations must invest in conferencing systems with high-quality video and audio, as well as more advanced features like being able to zoom and frame participants, and auto-correct colour and exposure. Innovative technology like AI viewfinders can even use computer vision to detect participants in a room, allowing the camera to then auto frame and detect participants when they are speaking.
Other innovations, like AI-powered whiteboards, are also coming to the market, and can broadcast whiteboard content into video meetings with perfect clarity and use AI to ‘ghost’ the writer’s hand, so no content is obstructed. This means that remote learners are empowered with the same clear view as those in the room – boosting the quality of their training and upskilling.