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ScienceSoft, an international IT services company based in Eastern and Western Europe, is starting to offer Remote Infrastructure Management Services to its customers.
According to the research by Gartner, 70% of IT support for infrastructure services can be performed from a remote location and remote infrastructure management services can reduce labor costs by 10% to 50%, resulting in a 3% to 30% overall net savings. The new service offerings by ScienceSoft are intended to bring its customers a combination of profound expertise, flexibility and cost reduction.
ScienceSoft advances four main directions of RIMS: cloud infrastructure management, enterprise system management, networking management, application maintenance and support. ScienceSoft technical teams and support units are skilled in Microsoft, Veeam, Symantec products; cloud platforms by Citrix, VMware, Microsoft, Amazon and are co-located that gives an opportunity for knowledge sharing.
Boris Shyklo, CTO at ScienceSoft: “For ScienceSoft this is an example of a market-driven creation of a new service. During the last year we were engaged in a number of cloud-related projects and infrastructure management projects for our customers. Examples include infrastructure transition from Citrix XenApp 5 to Citrix XenApp 6, hosting migration services to Microsoft Exchange 2010, moving the software product from desktop to web and cloud as a SaaS and others. We see a lot of potential on the market and intend to give our customers better services aligned to their business requirements.”