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Sofica Group was nominated in 5 different categories for one of the most prestigious awards for contact centers – Contact Centre Award 2012, bestowed annually by the Global Association for Contact Centre best practices and networking. This is a major recognition to the quality of services provided by the contact center of Sofica Group as 900 companies from 50 countries worldwide are candidates for awards in 28 categories. Members of the association numbered 129,000.
Sofica Group is nominated in the following categories:
It is expected that the names of awarded companies to be announced in late June.