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Let’s face it, we implement Shared Services because we want to save money and achieve service delivery excellence. The challenging market conditions mean that management will place a greater emphasis on cost saving.

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Quantifying the actual cost of bad customer service, loss of intellectual property (IP), loss of intellectual capital (IC) and more can reveal whether outsourcing really is a viable option for your company.

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SSON’s 13th Annual Shared Services Week is the largest annual gathering of Shared Services professionals in the world! This can’t-miss multi-tracked event is designed to provide executives from start-ups, intermediate and mature shared services with everything they need to know to bring shared services to the next level.

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Practical Software Quality and Testing – the fastest growing conference that focuses on software quality techniques – will take place in Las Vegas, April 27 – May 1, 2009.

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SoftServe, Inc., a leading provider of outsourced software development and consulting services, recently joined the National Outsourcing Association (NOA), Europe’s first Association for effective outsourcing.

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SoftServe, Inc., a leading provider of outsourced software development and consulting services, recently joined the National Outsourcing Association (NOA), Europe’s first Association for effective outsourcing.

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Buyers renewing an outsourcing contract earlier than the point in time when the contract is due for renewal or exit is a highly effective strategy in building a mutually beneficial long-term relationship.

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The scope of database marketing today, the various skill sets required, and particularly the ways the database intersects both information technology (IT) and marketing are why many organizations choose the outsourcing approach.

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Chances are that if you are reading this article, then the rapidly rising cost of power and cooling, and the scarcity of data centre space has made outsourcing your data centre a serious consideration.

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IT outsourcers are demanding more than cheap labor from their offshore partners. Learn how Central and Eastern Europe have gained a stronghold in this evolving industry.

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