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Outsourcing Best Practices: The Sourcing Model for Clients from Carnegie Mellon
June 10, 2009 No CommentBest practices in IT outsourcing tend to be a dime a dozen. Advisory and consulting firms offer them. Professional organizations preach them.
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You may not have signed a contract with your third-party IT services provider solely to cut costs. Maybe you were seeking specific skills or farming out non-core work to focus on strategic initiatives, or looking for a back door into an emerging economy.
Continue reading The consensus has been that buyers keen to cut costs coupled with decreasing demand for IT services would drive prices down across the outsourcing market-welcome news for IT executives under pressure to slash their budgets while maintaining quality.
Continue reading The common perception is that IT outsourcing prices are heading south this year, to the benefit of customers everywhere who are clamoring to cut costs in this economic environment. But hold off on the Hallelujah chorus. Here’s why you may actually pay more to–and get lower quality from–IT services providers today.
Continue reading As senior management look at areas where costs can be reduced, IT projects are inevitably coming under increased scrutiny and outsourcers have to prove their worth more than ever, writes Sanjiv Gossain, UK managing director of Cognizant Technology Solutions.
Continue reading The 2009 Asia-Pacific Outsourcing Summit. May 12-13, 2009. Kuala Lumpur, Malaysia
May 12, 2009 No CommentThe 2009 Asia-Pacific Outsourcing Summit, being held in May 12-13, 2009 in Kuala Lumpur, Malaysia in association with Outsourcing Malaysia and the Malaysia government’s leading economic development organization MDeC.
Continue reading Breaking up is always hard to do, especially when you and your partner are knee-deep in a multimillion-pound deal to transform back-office processes. But these messy divorces are not inevitable, with a bit of forethought and good contract discipline, outsourcing specialists at law firm DLA Piper say it is possible to avoid acrimonious staff custody battles and costly termination payments.
Continue reading Itransition, a leading international software development company, was named to the Global Outsourcing 100 list.
Continue reading Outsourcing and the Economic Crisis, Part IV: Crunch Sourcing – The New Economics of the Outsourcing Market
April 30, 2009 No CommentThe world is now deep enough into the current recession that it’s possible to draw some clear conclusions as to how the global outsourcing market is being affected.
Continue reading The rules have changed, and business process outsourcing (BPO) has become the cornerstone of the “lean and mean” way of doing business and staying competitive.
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