

One year after opening a branch in Skopje Sofica Group has won several customer service and telemarketing projects in the telecommunications sector in the region and the team has almost tripled. The company reports the first successful year of the investment in Macedonia. For this extremely short period Sofica Group has become the leader in [...]
Continue readingOver 200 international companies from 14 countries participated in this year’s most prestigious European forum in the outsourcing industry – Call Centre & Customer Management EXPO, held last week in London. Sofica Group was the only company which presented the advantages of Bulgaria as outsourcing destination. Mr. Lyubomir Kyuchukov ambassador of our country in the [...]
Continue readingIn August this year Sofica Group optimized additionally its internal portal which is generally in use of the HR Department. To ease the working process of the department we have implemented a mechanism for electronic filing, receiving and processing of requests for leave. The efficient innovation eases not only the data processing procedure of and [...]
Continue reading