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TechTeam Global, Inc. (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, today announced the expansion of its presence in Bucharest, Romania. The company has relocated its Bucharest operations to a new, larger facility in the city to accommodate the growth of its European business.
The state-of-the-art, 3,750-square-meter facility substantially increases available space for employees already serving TechTeam customers around the world, and also allows for additional expansion as the company continues to increase its global business. TechTeam’s Bucharest technicians currently provide service desk and remote infrastructure monitoring and management support in 11 languages for 24 of TechTeam’s multinational clients.
“Bucharest’s large population of technically skilled and multilingual residents makes it an extremely attractive location for nearshore outsourcing services,” said Gary J. Cotshott, president and chief executive officer of TechTeam Global. “The Romanian workforce is motivated and enthusiastic, and shares our commitment to outstanding client service. We look forward to continuing our investment in this region as we anticipate and accommodate our customers’ increasing demand for high quality, cost efficient service desk support.”
The Bucharest move marks TechTeam’s second expansion in Romania in the past 12 months. Recently, the company doubled its capacity in Sibiu, Romania, to provide expanded IT support in German, French and English to a variety of multinational clients.