Interactive Intelligence – the leader of contact center development

The success of Interactive Intelligence confirms the achievements of the company in the field of contact center development in North America. Last year Frost & Sullivan rewarded them for the same reason. The distinguished partner of the biggest Bulgarian outsourcing company and supplier of BPO solutions Sofica Group has applied a win-win growth strategy, innovative products and technologies, powerful market entry and provision of maximum value to the clients. The analysts have compared objectively the indicators of three selected as leading organizations and have classified them by results.

Interactive Intelligence generates its applications on open communication platform as it provides its clients with easy management, low cost and exceeds the operational expectations. The company operates in more than 90 countries and services thousands of companies.