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2012 remains a tough & challenging year for global business. We are in midst of a sourcing period where organizations are increasingly feeling the need for an outsourcing engagement model enabling them to retain control and visibility while the supplier owns operational innovation allowing the retained organization to focus on core business and innovation; and where the supplier owns sourcing risk and takes accountability for service levels not only at the IT level, but also at the Business process KPI level.
HCL, over the years, has implemented and perfected an engagement model – Co Managed IT; that provides:
You are cordially invited to attend a webinar to explore how Co-Managed IT assures cost savings with engagement transparency of an in-house organization, providing deep and dynamic visibility and control not only into the IT engagement but also into the key business process parameters that IT impacts.