As any outsourcing contract enters the “end-of-term” phase, both the buyer and supplier need to assess what has been achieved thus far and what additional value remains uncaptured. In this process, many companies find that the needs identified at the beginning of the engagement can evolve, ending up dramatically different by the contract’s expiration. Therefore, the end-of-term stage marks an important opportunity for both a buyer and supplier to evaluate the current market and adapt accordingly.

At this critical juncture in the contract lifecycle, companies are often faced with several key questions:

• How does the current supplier landscape influence my decision-making?
• How does my engagement compare to the latest best practices in the market?
• What renewal options do I have and how do they stack up to one another?
• How should I think about my pricing structures and price points?
• How do I move beyond cost savings to business benefits?

Join us for an insightful one-hour webinar, as Katrina Menzigian, Vice President of Research at Everest, and Betty Breukelman, Engagement Director at Everest, will discuss best practices around end-of-term strategy development. They will also highlight how the end-of-term stage can force organizations to assess the value achieved from their current outsourcing efforts and build next-generation outsourcing engagements focused on driving broader sets of value for both buyer and supplier.

Date and Time

Tuesday, October 6, 2009
10:00 am Central Daylight Time (GMT -05:00, Chicago)
11:00 am Eastern Daylight Time (GMT -04:00, New York)
4:00 pm GMT Summer Time (GMT +01:00, London)