Home » 2011 » September (Page 2)
Growth back on Agenda of IT Outsourcing Providers

Growth is back on the agenda for IT outsourcing (ITO) providers, according to a survey by IT research and advisory firm Gartner Inc. Sixty-two per cent of respondents identified growth as the top strategic goal this year, with aggressive marketing plans and investments in cloud, utility and ‘as a service’ offerings, it said in a [...]

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Mobile Applications for AGILEEE

Rozdoum as an IT partner of AGILEEE 2011 created AGILEEE applications for both iOS and Android platforms. AGILEEE iPhone/Android app was an irreplaceable mobile guide to AGILEEE 2011. AGILEEE is the most grandiose agile related event in Eastern Europe since 2009. The conference brings together the practitioner of agile development from all over the world [...]

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Optimizing The Health & Value in Outsourcing Relationships

Presenter: Matt Shocklee, COP, IAOP Ambassador, CEO, Global Sourcing Optimization Services If your organization is involved in global outsourcing and/or shared services, don’t miss the upcoming webinar on October 4. IAOP will show you how your organization can quickly and affordably perform an outsourcing relationship health check! Recent research indicates that over half of all [...]

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Looking Into A Deeper Perspective of Outsourcing

There are numerous connotations when we speak of outsourcing. Most often than not, it is perceived as transfer of jobs from developed countries to developing nations, where labor cost is much lower, aiming to save money. Therefore, workforce from rich countries abhors outsourcing since they tend to lose jobs. They lobby to their government official [...]

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IBA Conducts Workshop on 1C: Enterprise 8

On September 22, IBA conducted a seminar on how a business can solve its problems quickly and efficiently using 1C: Enterprise 8-based solutions. Held in Minsk, Belarus, the seminar was devoted to the IBA solutions based on the 1C: Enterprise 8 to manage sales and procurement, fixed assets, intangible property, pricing, finance, supply chain management, [...]

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Altabel Heads for cloud Mobile Computing

These days cloud computing technology is being discussed just about everywhere. People are excited and curious to know more and more about this latest technology and its working pros and cons. Cloud computing is usually viewed in the context of web, business firms, and data servers. But it is not only business companies and personal [...]

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How to Build the Communication between Customer and Vendor for Successful Outsourcing?

Even if there is enough budget, resources and time to fulfill the project, still one problem can arise between customer and vendor when outsourcing – it is the process of communication. Especially the complexity of Agile Development process (constant changes in requirements) in contrast to building a product from a set of requirements (Waterfall). The [...]

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Essential Components of Service Level Agreement in Outsourcing

A service level agreement is very important in outsourcing as it defines and determines the functions and services that the service provider will deliver to its clients along with the amount and quality of such deliverables. A well drafted Service Level Agreement (SLA) takes into account the expectations of the service recipient and the service [...]

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Reksoft to Take Part in Innovation Forum

From 28 to 30 September, Reksoft will participate in the St. Petersburg International Innovation Forum 2011. The Innovation Forum is a unique platform where representatives from science, business and government meet and exchange their expertise. Every year the forum plays host to discussion of the most topical issues related to the development of the innovation [...]

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Global IT Helpdesk Transformation

IT outsourcers looking to grow their services to the global level must navigate a daunting range of tool sets, time zones and language differences. The successful global service desk must adopt a proactive rather than a reactive customer support model, with a goal of eliminating costly downtime by helping their customers implement improved IT processes. [...]

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