How to Select the Best IT Outsourcing Companies

How to Select the Best IT Outsourcing Companies

IT outsourcing companies have become increasingly popular at present because these companies have proved that using their services is a great way to save a substantial amount of money while running a business. But because of the many IT outsourcing companies at present, you may face extreme confusion during the selection process.

A lot of service providers out there claim to offer the best kind of service, so it is advisable for you to be very careful in choosing so you won’t end up being scammed. Bear in mind that choosing the most ideal IT service provider is considered to be the key towards successful outsourcing. Below are some of the most effective tips that can help you out during the process of selection:

3 Effective Tips for Selecting the Best IT Outsourcing companies

1. Look for a deal which has the least amount of risks

In your search for the most reliable IT outsourcing companies, it is advisable for you to communicate to providers that offer great deals that are free of risk. You have to obtain a hundred percent guarantee that your investment is safe once you decide to outsource a specific IT project. Whether the project is focused on developing a basic website or creating a customized software, you have to make sure that your investment will never be put to waste. As an advice, never hire the first provider that offers you the cheapest service.

Spend time creating a list or reliable choices and choose that which is ready and willing to enter into an agreement and commit to take complete financial responsibility on the project. This means that the company should be willing to provide you refund and compensation of losses in case the software that you order malfunctions; or if the company is unable to produce the software at the agreed upon time.

2. Deal with IT outsourcing companies that employ real experts in the field

In your search for the best out of the many IT outsourcing companies at present, you have to look for that which has people who are professionally trained in the field of outsourcing. In order for you to deal with real experts and professionals, you have to spend time evaluating each of your choices based on the feed backs that they received from their previous clients or based on their portfolios. It is also important for you to check out the company’s websites. After gaining relevant information about each of your choices, you will never have a hard time finding that which can work to your greatest advantage.

3. Make sure that you keep sensitive information about your company safe

Once you start to deal with IT outsourcing companies, there is a great possibility that you will be required to submit information that contains commercial value to your organization. To prevent your competitors and the general public to take a hold of these sensitive details, you have to make sure that a non-disclosure agreement is signed by you and your chosen outsourcing company. The professionals who are tasked to work on the project should also sign the agreement so as to ensure that the sensitive details you submitted are kept safe.

By following the tips mentioned above, you will have an easier time sorting out which among the available IT outsourcing companies in your area can offer you the best service. This will increase your chances of successfully developing the kind of IT project that you have in mind.

Source: EzineArticles
  • Ashwin, Founder – ContractIQ

    Glad that you’ve brought up the topic of selection of vendors. If we’d have to pick one important reason for failures of outsourcing contracts, it would be information asymmetry between providers and customers. The problem is felt more by SMEs for obvious reasons such as lack of inhouse skills to evaluate vendors, lack of advisors, lack of data about most SME focused providers.

    Our startup @ContractIQ is tracking service providers for this market and also is handholding SMEs on data-driven vendor profiling for their requirements. I’d be glad to contribute to this community, based on our experiences.

  • Anton Zaleski

    The author forgot to mention the mentality factor, I’m afraid.
    Yeah, the selection is quite a risky thing to pass, but especially when the thing concerns different asian microcorporations, a huge number of them. East-europeans (like those belorussians) are sometimes cheaper to deal with and the quality of their work is definitely higher. I know there are a few of them at the market, but some, like our guys from and some others still keep workin’.

  • Sharon Field (Fortalis)

    The outsouring market seems predominantly aimed at medium to large organisations in terms of the contractual set-up and tie in clauses. In particular methodologies for licensing and minimum spend/user numbers over a defined contractual period are areas which causes problems for SMEs. The outsourincg arena for SMEs needs to be more flexible and have upfront support built-in to enable SMEs to understand and jointly agreed the short, medium and long terms strategies as part of the provider/customer relationship. SMEs need to be able to scale and flex their outsourcing with a partner to create long-term win-win relationships. The outsourcing partner needs to inspire trust in their potential customer by taking responsibility, acting ethically and encouraging honest and open debate. Outsourcing organisations typically have extensive industry expertise on hand as well as expertise on business transformation and service provision – all of which should be used with a commitment to their customer to support growth in their business, cost saving, and to promote the effectiveness of key staff and managment to achieve business strategy and ROI. The SME market contains the business leaders of tomorrow – we must not waste our knowledge and skills on short terms fixes when the longer term returns are enormous to individuals, industries and world economies.

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