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Survey of IT leaders predicts that IT budgets, hiring, salaries, and outsourcing will rise next year.
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New impacts on outsourcing in 2009 include service-oriented architecture (SOA), service provider “DNA,” green IT, the changing role of physicians, and what the future holds because of the convergence of technology and business process.
Continue reading Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009
November 2, 2008 No CommentSeveral new impacts on outsourcing are beginning to influence buyers’ decisions throughout the life cycle, where contract negotiation, pricing, governance, and value creation are concerned.
Continue reading The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities
November 1, 2008 No Comment“The midmarket is the next Holy Grail of outsourcing,” says Gianni Giacomelli, head of Strategy and Marketing, SAP.
Continue reading Much has been written about inflation in offshore locations, but what about inflation at home? After many years of moderate inflation in North America and Western Europe, it is now at a multi-year high, largely driven by higher commodity prices.
Continue reading In 2006, small and medium-sized businesses accounted for just 7.8 percent of a $50 billion business process outsourcing market, according to Gartner.
Continue reading Acquired Rights Directive (ARD); Application Service Provider; Balanced Score Card; Benchmarking; Best of Breed (BoB); Bestsourcing; Bestshoring; Best value …
Continue reading Study after study reveals that there are more successes than failures in offshore relationships today.
Continue reading Why BPO Buyers and Suppliers Changed Their Focus to Automating Their IT Infrastructures
October 2, 2008 No CommentTibor Beles, VP Sales, Global BPO, heads Oracle’s BPO practice. Read why he thinks automating BPO can increase service provider sustainability by cutting cost and adding capabilities.
Continue reading For most business organizations across the globe, offshore outsourcing is an interesting option, but they are reluctant to explore this option.
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