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Despite the last year’s predictions that the European Union is likely to catch up with the United States by the total IT outsourcing (ITO) contracts value in 2011, the factual state of affairs demonstrates a substantial decline in the European outsourcing transaction volumes (both in ITO and business process outsourcing (BPO)). The last Global Services Industry Quarterly Report by Everest Group, one of the world’s leading outsourcing consultancies, determines this decline to make 7% from Q2 2011. On the other hand, IT Sourcing Europe’s country-specific surveys show that the number of the low-value and less asset-intensive outsourced IT/development projects has increased in Europe in 2011, compared to 2010.
The Pan-European IT Outsourcing Intelligence Report 2011 presents the summary of the All-European IT Outsourcing and In-House Software Development research conducted between February and December 2011. In the course of the research the following European countries were surveyed (in alphabetical order): Austria, Cyprus, Denmark, Finland, Malta, Norway, Sweden, Switzerland, Netherlands and United Kingdom.
The key goal of the Report is to identify the differences and similarities in the ways how companies from the above listed countries behave in terms of:
All countries to be analyzed in the present Report have been divided into three groups: 1) Nordic Region (Denmark, Finland, Norway and Sweden), 2) DACH, or German speaking region (Germany, Austria and Switzerland) and 3) United Kingdom, Netherlands, Malta and Cyprus.
Within each group the countries will be compared and contrasted in terms of:
The current economic uncertainty generally leads to the transformation of the entire ITO landscape in Western and Northern Europe. All-European IT outsourcing research identifying the following distinct shifts: