Home » Posts tagged with » BPO (Page 55)
Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf.
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It has its detractors, but in reality there is little evidence to suggest that the outsourcing market is doing anything other than booming.
Continue reading Customer service is still treated as a cost-only activity, with offshore outsourcing of support services increasing to its highest ever level over the next few years.
Continue reading InformationWeek’s latest poll on enterprise use of business process outsourcing reveals a mix of angst and opportunities.
Continue reading The business process outsourcing market will maintain strong growth as companies react to economic uncertainties.
Continue reading For some, outsourcing is a controversial issue; but for many C-level executives in the manufacturing sector, outsourcing has been a strategic weapon capable of significantly improving operational and financial performance, as well as increasing shareholder value.
Continue reading Businesses throughout the United States have turned to outsourcing such processes as contact center operations to overseas providers in an effort to save money on customer service operations.
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- Growth on Poland’s IT market tops 16% by Edyta Kosowska. July 2008 (560 KB)
- IT outsourcing market in Poland by Edyta Kosowska. August 2008 (596 KB)
- The IT sector in Poland, by Frost & Sullivan and the Polish Information and Foreign Investment Agency (PAIiIZ), October 2008 (200 KB)
- Property Market in Poland: Situation on the Residential Market, by RedNet Consulting, June 2007 (862 Kb)
- Business Process Outsourcing in Poland by CB Richard Ellis
- Offshore IT Outsourcing: An Integral component of High-Performance IT Organization (136 Kb)
- Market Overview: European IT Infrastructure Outsourcing (633 Кb)
- All-European IT Outsourcing Intelligence Report 2010
- Smartsourcing Nearshore IT Resources for Mobile Software Development in Europe: A White Paper by IT Sourcing Europe
- European IT Outsourcing Intelligence Report 2010. Part 1 (1,65 Mb)
- Overview of the fast-growing CEE outsourcing market, March, 2011 (411 Kb)
- IT Outsourcing’s 15% Problem: The Need for Outsourcing Governance by Blazent. 2010 (454 KB)
- Global Sourcing 2.0 – Evolving Global Delivery Imperatives for Outsourcing Service Providers by Everest Global Inc. July 2010 (951 KB)
- Six Keys to a Successful BPO Transition by Genpact. 2010 (344 KB)
- Six Key Success Factors for Outsourcing by IT Business Edge and Allied Digital Services. 2010 (109 KB)
- IT outsourcing Central and Europe by PMR. January 2009 (521 KB)