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For more than 10 years, it has been my privilege – and my fascination – to interview the world’s leadings service providers and analysts about their predictions as to how outsourcing will change in the coming year.

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Way back in December 2010, CIO.com presented eleven resolutions for the IT services customer striving to set their outsourcing relationships right in the new year.

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Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years.

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Bulgarian semantic technology company Ontotext, a part of Sirma Group Holding, sponsored one of the leading world events in the semantic web technology area – Semantic Web Summit East exhibition.

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New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value chain to intellectual arbitrage, new technologies, real-time customer interaction, globalization, and new standards and regulations – these factors set the stage for risks for buyers of outsourcing services in the next two to five years.

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For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years.

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Which industries will experience a surge in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to outsourcing in the next two to five years?

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The auditing of HUMANsoft Environmental Management System took place on 3.11.2010.

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IT outsourcing is an increasingly smart choice for businesses, according to two industry experts.

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IBA successfully completed the development of the ERP II Microsoft Dynamics AX (AX 2009) – based management system at the transport and logistics center of the Brest branch of Beltamozhservice. In December 2010, IBA launched the system in commercial operation.

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