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It is always said that IT outsourcing does well in both depressed as well as-vibrant economic conditions. Outsourcing service providers have been as bullish as ever despite customers cutting IT budgets. This is because outsourcing is a way of cutting fixed costs and freeing up money to invest more strategically, or perhaps just keep the [...]
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Total spending on IT and BPO outsourcing in Europe last year was the highest ever for a 12 month period and a massive 27% higher than in 2010. The latest figures from Information Services Group’s (ISG) TPI index revealed an appetite for outsourcing in Europe. Total European outsourcing contracts in 2011, including BPO and IT [...]
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According to the latest fourth quarter Global Sourcing Market Data and Insights disclosed in TPI Index, the total contract value (TCV) of IT outsourcing deals in 2011 at $95 billion was 3 per cent higher than 2010. TPI is a global IT sourcing advisory firm that tracks larger IT deals worldwide. At this level of [...]
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Since the peak of the financial crisis, when companies put many projects on hold, they have apparently found smaller to be better. The past year was the busiest for outsourcing service providers, with 870 contracts awarded in 2011. Just over 75% of those contracts were between $25 million and $99 million, according to Information Services [...]
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Nobody can tell more about the market than the representatives of a given industry. Below we provide the summary on the trends in software outsourcing customers’ behavior that we find important to share with you: 1. The quality of outsourcing services, as well as it’s perception by the clients, has improved greatly. This is true [...]
Continue reading It’s a good year to be a computer professional. More companies plan to hire in 2012, particularly in the growing areas of data security and privacy, according to an annual survey by Randstad Technologies and IBM Canada. Fewer companies plan to use global outsourcing, the practice of sending computer work out to professionals in other [...]
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Firms are to up their spend on IT in 2012, despite the vagaries of the economic downturn, as they look to outsource IT and employ managed services. Research by Gartner found worldwide IT spending is to grow 3.7 per cent this year, totalling $3.8 trillion (£2.4 trillion). In 2011, worldwide IT spending totalled $3.7 trillion, [...]
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The IT priorities for global financial services firms are evolving due to emerging business trends across capital market lines of business (LoBs), trade lifecycle, asset classes, regions, and regulatory environment. According to Everest Group’s study, BFSI Outsourcing: IT Applications in Capital Markets – Trend and Future Outlook, the total TCV of large-sized, active capital markets [...]
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The New Year will bring new business realities, delivery models, destinations and technologies to the outsourcing industry, according to the fifth annual trend predictions released today by the International Association of Outsourcing Professionals® (IAOP®). While the uncertain economy and the elections will impact the industry, the winners will be: locations in the U.S. and near [...]
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As the end of the year approaches, the predictions of what’s to come in the next 12 months abound. Of course, those predictions are usually quickly forgotten and no one rushes to issue a scorecard for how they fared — but that’s not the case at CIO.com. This year, we’re revisiting the 11 outsourcing trends [...]
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